Return & Refund Policy

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Thanks for shopping at Carolina Bikinis.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging with tags attached.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Carolina Bikinis, LLC

www.carolinabikinis.com

Items Not Eligible

-used items, items with tags removed, or damaged items are not eligible for refund or store credit.

Sale Items

Sales items will only receive store credit.

How To Return Your Item:

Send us a text to 808-374-8160 for instructions

or email us at carolina@carolinabikinis.com  

What are the delivery charges for orders from the online shop?

Flat Fee $ 8.99 or Free Shipping over $160.00 in purchases.

Which payment methods are accepted on the online shop?

We accept Visa, Mastercard, American Express, and Discover.

How long will shipping take?

Delivery will take 3  to 8  business days depending on your location. See our shipping policies for more details.

How secure is the online shop? Is my data protected?

Carolina Bikinis online ordering is PCI-Compliant and we actively work on making sure we have the most secure shopping environment for our customers. This is why we do not store any of your personal or billing information on our servers.

What exactly happens after ordering?

After we receive your order, you will receive an order confirmation in your email inbox. Then, within 2 days your orders are fulfilled and shipped. See our shipping policy for more details.